Calm support instincts, hands-on cloud labs, and a habit of documenting the fix so the next person moves faster.
Looking for service desk, cloud support, junior systems administration, and infrastructure roles across Calgary or remote Canada.
I'm a SAIT IT Services Diploma graduate based in Calgary, Alberta, focused on the kind of IT work that makes teams feel steadier: clear troubleshooting, reliable systems, clean handoffs, and infrastructure that stays understandable after it ships.
Before SAIT, I worked for 1.5 years as an IT Support Technician in India, supporting users, resolving incidents, and learning how much good communication matters when something important stops working.
My current lane is cloud infrastructure, service desk operations, Windows Server administration, and practical automation. I like building labs, writing useful notes, and turning repeat issues into repeatable fixes.
Real-time crowd analytics platform for SAIT food courts. A Raspberry Pi ran YOLOv8n detections into a Node.js and Express backend on Azure App Service, with an admin dashboard for JWT auth, ticket handling, and manual queue overrides. Presented at SAIT CAPCON 2026.
Azure cost optimization workbook for roughly 50 resources targeting a $5K/month ceiling in Canada Central. Built tabs for cost breakdown, monthly projection, optimization logging, department billing, and assumptions, with a tagging strategy to make spend easier to explain.
Windows Server 2019 domain built from scratch: domain controller promotion, DHCP scopes, DNS zones, RRAS routing, Active Directory OUs, and group policy. Documented the environment and joined a Windows 10 client to validate the build.
Automated update deployment across three Linux VMs using an Ansible controller, YAML inventory, idempotent playbook, and Python wrapper script. The goal was simple: make patching predictable enough that it stops becoming a special event.
Completed April 2026 with a 3.7 / 4.4 GPA.
Three verified completions across IT support and cloud fundamentals.
Azure Fundamentals certification preparation currently underway.